The Georgia Department of Driver Services has launched an online tool to help people deal with potentially long wait times.
Customers can now check the average wait times online before visiting any of the state's 64 customer service licensing centers, according to a DDS news release.
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On the Wait Time Information page, customers will find the average expected wait time legend, according to the release. It utilizes green, yellow and red colors and symbols to rate the days of the week and hours for receiving service.
The graph lists the center's hours of operation by days of the week and displays the color codes. Wait times for nearby centers may also be displayed for a side by side comparison.
The data is compiled from two weeks of each location’s average wait time and is refreshed regularly. The times are published for comparison purposes only and may not reflect the actual wait times you experience.
Customer frustration over long wait times were common after new regulations for license renewal went into effect on July 1, 2012.
The closest DDS offices for drivers in Stone Mountain and Lithonia are: 8040 Rockbridge Road, Lithonia; and 2801 Candler Road, Decatur.